Lauren Tan is a Specialist Director at Deloitte Consulting Australia who leads Design for Business, a team that enables Human-Centred Design to be used to tackle complex business, government and societal challenges. She received a PhD in Design (2012) after investigating designer roles in addressing and tackling social issues. She is a published co-author of the book Design Transitions: Inspiring Stories. Global Viewpoints. How Design is Changing (2013). Lauren has presented at numerous global conferences on the topics of service design, co-design, design methodology, design education and the role of the design in social impact. She has also presented at TEDx Montreal (2010).