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ServDes2020

2–5 February 2021

RMIT UNIVERSITY, MELBOURNE AUSTRALIA

Hu Ying

Ying Hu is an associate professor and master tutor in the School of Design at Hunan University, a postdoctoral fellow in the College of Computer Science and Electronic Engineering at Hunan University, and a visiting scholar at Queen Mary, University of London. She holds a Ph.D. degree in Design and Arts, and her research focuses on service design and business model, design mind reading and shifting, design strategies and patterns, application and development of new technology service. She has published several articles in international design journals and international human-computer interaction conferences, and is a reviewer of the International Journal of Technology and Design Education, The Design Journal and Packaging Engineering.