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ServDes2020

2–5 February 2021

RMIT UNIVERSITY, MELBOURNE AUSTRALIA

Fern Suthasina Chaolertseree

Fern Suthasina Chaolertseree is a user strategy consultant under her own small strategy house named MATSH, which means a proper path. Having a background in marketing research with global agency and a master’s degree in Service Design, Fern is blending beauty from both marketing and design thinking fields to reveal generative solutions to the business or social challenges. MATSH’s client includes both private and public sectors; covering in various industries such as FMCG, healthcare, property, energy, social agencies and NGOs. Standing in the middle of different genres and sizes of client, Fern enjoys experimenting in bridging all learnings and exposures to deliver the most possible well-rounded strategy to the market and society.