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ServDes2020

2–5 February 2021

RMIT UNIVERSITY, MELBOURNE AUSTRALIA

Leander Kreltszheim

Leander is a social designer whose career focus is using her personal strengths and skills to improve the lives of others. She works as Service Design Advisor for Mission Australia, a national not-for-profit organisation that strives to reduce homelessness and strengthen communities across Australia. A founder of Melbourne’s ‘Innovation in Not-for-profit’ network and member of Service Design Melbourne’s ‘Design and Ethics’ committee, she is a connector of people, a seer of patterns, an asker of unique questions and likes testing new ideas where she observes gaps and opportunities. Leander is currently completing her final semester in the Master of Design Futures (RMIT University). Her research interests include exploring the role of intuition within the design process and she recently presented at Design Leadership 2020 on the importance of psychological safety within the design community.