Chiara Leonardi is Strategy & Service Design Lead at OpenKnowledge | Bip management consulting firm. After graduating in “Product Service System Design” International Master of Science of Politecnico di Milano, she works as an Academic Researcher to identify the pressing issues and key barriers to innovation in the academic context. Fascinated by the potential of Design Leadership as a Catalyst for Innovation, she starts experimenting at the intersection of speculative research, business strategy, service design and co-founds a Startup in 2015, winner of the H-Farm investment and incubation program. Since 2016, she leads multi-competence teams in the application of design-driven approaches, lean operative models and design tools to spot new opportunities for company systemic evolution and to craft strategies for business innovation. She contributes to the diffusion of a Design culture co-organizing Service Design Drink Milan and working as a Tutor at Politecnico di Milano.