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ServDes2020

2–5 February 2021

RMIT UNIVERSITY, MELBOURNE AUSTRALIA

Workshops

Categorising people: Tensions in critical approaches to design

06:00PM

08:00PM
Presenting Author(s): Kate McEntee
02 February 2021

Categorising people: tensions in critical approaches to design is a workshop designed to examine the tensions present in categorisation and proxy, through personas. In design research we uncover the needs, beliefs and behaviours of people to create products, services and systems. We synthesize, draw conclusions and create representations from people’s personal information. This representation wields power by allowing the design research and outcomes to become proxies about who and how another person is. A commonly used method, personas, is an example of categorisation and proxy.

This workshop will use this common design research tool to question how we understand who people are and explore non-dominant ideas of identity. Translating approaches from queer activism in the field of Library and Information Sciences, we will explore activist and queer theories to categorizing and critically consider underlying assumptions and biases in human-centred tools. The key tension we are exploring is how we attempt to get it ‘right’ when representing complexities such as people, relationships and identity.
The goal of this workshop is to spark critical reflection around identity, groupings and worldviews, and collectively examine how these show up in design work.
Participants should arrive open and willing to recognise personal biases, as well as be aware that sensitive issues around identity and bias may arise.

Europe (CET): 2nd February 2021 8:00 am to 10:00 am

US (EST): 2nd February 2021 2:00 am to 4:00 am

Download Event Paper
Kate McEntee
Kate McEntee
Monash University

Kate McEntee is an early-career design researcher. She holds an MFA in Transdisciplinary Design from Parsons School of Design and is currently a PhD candidate in the WonderLab at Monash University. She is interested in how to approach human-centred design with greater awareness of, and responsibility for, identity, power and systemic inequality. Her research works at the intersection of contemporary social design practice and decolonial theory and practice.