Experimenting with design tools for just public services
Please be aware that multiple presentations will take place during this session commencing at 05:00PM AEDT and share the same zoom link. Check how presentations are clustered in the program spreadsheet when adding the calendar.
The emergence of digital public services in Australia is evidencing a techno-colonisation of service design imaginaries. This paper considers how design tools are mediating this process. A workshop with seven designers experimented with four speculative and decolonising design tools to interrogate three areas of public services. The resulting maps and design fictions suggest just public service futures might be envisioned through design tools that make socio-political tensions more visible.
Europe (CET): 2nd February 2021 7:00 am to 7:45 am
US (EST): 2nd February 2021 1:00 am to 1:45 amDownload Event Paper