2–5 February 2021


Peng Lu

Peng Lu is currently a MSc student in Politecnico di Milano in Italy, in which he is taking a double-degree program in Product-Service System Design and Management Engineering; previously, he got a BEng degree in Architecture in China. He is taking a part-time internship in Osservatori <https://www.osservatori.net/it_it>, which is a think tank founded by the School of Management of Politecnico di Milano. He also runs a Wechat public account ""LuPeng-Thoughts"". In addition, he worked as a researcher participant for the ""Chinese Service Design Bluebook"" project organized by China-Italy Design Innovation Hub of Tsinghua University. He is interested in how service design could be linked to service science, management, and engineering (SSME), and how service design contributes to business model innovation.