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ServDes2020

2–5 February 2021

RMIT UNIVERSITY, MELBOURNE AUSTRALIA

Kirsikka Vaajakallio

Kirsikka Vaajakallio is a lead service designer, partner, and employee experience director at Hellon, Helsinki. She was previously a researcher in Aalto University in Helsinki and has written her doctoral dissertation on Design Games. Her special expertise is on transformation and strategic service design.