2–5 February 2021


Kahoru Tsukui

Kahoru Tsukui is a researcher at Keio University and a service designer at ACTANT, a Japanese service design agency. She is engaged in the design of new service design methodologies in Keio University, currently working on developing a methodology to integrate behavioral design into service design, with an interest in how people's behavioral change can enhance their well-being and how their behavior can also contribute to society. In ACTANT, she designed sustainable services from the perspective of both users and employees in a variety of industries, including education, telecommunications, manufacturing and insurance. After graduating from the Keio University Faculty of Economics, handled marketing of business network services for a telecommunications firm.