Giulia Capriotti is a young product-service system designer; she attends a scientific high school that allows her to develop an analytical thought. Always fascinated by design, she obtains a Bachelor's degree in Industrial Design at Politecnico di Milano, but she wants to design complexity and have an impact on a larger scale. So she enrolls in the Product Service System master course at Politecnico di Milano; a year later she enters the double Master's degree program and moves to Shanghai, China, where she lives for a year and a half. During this experience, she matures her curiosity for the relationship between Service Design and culture, in particular the Chinese one, a topic that becomes her master thesis subject. In 2019, after graduating in China, she also obtains the Italian degree in Product-Service System design.