Debbie has over 10 years of experience helping both public and private sector organisations leverage design for strategic differentiation, innovation and business transformation. She is talented at developing the design capabilities of non-designers, ethnographic research methods, and developing stories and visualisations to support change. She has developed executive education programs, training curricula and design toolkits for many private and public sector clients. Through her practice, she has helped organisations adopt the design process to solve complex issues they are facing in delivering public value. Debbie is a certified Business Design Trainer and Facilitator through the Rotman School of Management and an Associate Trainer with the Civil Service College in Singapore. She also holds multiple certificates in service design and design innovation. She spoke at the 19th Design Management Institute: Academic Design Management Conference in London in 2014 on ‘Citizen-Centric Public Policies and Services Through Design’ and was subsequently published in ‘Design Management in an Era of Disruption’. Debbie also holds a Bachelor of Social Science Second Class Honours (Upper) in Economics and Bachelor of Science with Merit Field of Study Economics Grade Second Upper from the National University of Singapore.